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existing workers.
existing workers.
on the job
pay
what if...?
after the job
new workers.
getting started
employers.
employer resources
additional resources.
worker resources
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Help Center
existing workers.
existing workers.
on the job
pay
what if...?
after the job
new workers.
getting started
employers.
employer resources
additional resources.
worker resources
existing workers.
These articles are for workers with a verified account and most likely have questions about jobs, pay, PPE and special situations.
on the job
how do I get checked-in for the day ?
where do I meet the foreman/superintendent ?
why do I keep receiving on-site safety training ?
what do I need to bring ?
pay
will Randstad Direct withhold taxes from my pay ?
how do I access my paystub or pay statement ?
will I be paid for the statutory holiday ?
will I receive vacation pay ?
what do I do if I find an error on my paystub ?
am I eligible for overtime ?
who can I contact for questions related to pay ?
how will I be paid ?
what is the deadline for accepting payment from an e-Transfer?
See more
what if...?
what happens if I leave early without permission ?
what happens if I take a job but something comes up and I can’t work that day ?
what happens if I leave early from a shift due to medical reasons ?
what should I do if I have a health and safety concern ?
what do I do if an error message appears on the application?
what if I need to update my work/study permit?
what to do if I've downloaded the app but can't accept any jobs?
See more
after the job
how do I know when my job has ended ?
where can I find my T4 forms ?
why do I need to rate my employer ?
why is my account suspended ?
